Latest News A1 MARSDEN WIN ANOTHER TOP NATIONAL AWARD Sat 22 March 2008 A1 Marsden Recovery won another top national award when Connor Marsden won "The Jack Ovenden Award" at the Institute of Vehicle Recovery AGM. The award is named after Jack Ovenden FIVR and was presented to Connor by Jack's son Nick Ovenden. Jack's love of the Recovery Industry and his commitment to the IVR and training lives on in "The Jack Ovenden Award". One of Jack's favorite sayings was "Assume Nothing". This is engraved on the award and it is presented at the IVR AGM to the Outstanding Student of the Year, nominated by the trainers. The nominee's are short listed and then invited to attend the AGM Dinner. All nominee's receive a certificate of merit. The winner, decided by a panel from RRTA, (the trainers association) recieves a glass trophy. The award itself takes pride of place at Asford Recovery in Kent, engraved with the winner from each year. The six finalists this year were Connor Marsden - A1 Marsden Mark Riches - Hampshire Police David Patrick - Ontime Bolney Derek Bellamy - Birmingham City Council Roy Morris - CSG Neil Allen - Ontime Kent This is the second national award won by A1 Marsden in the past six months and continues to show the heights that we strive for within both recovery operations and training at A1 Marsden. John Marsden (Belfast Depot Manager) said "Its a great feeling to be up against some of the top recovery firms and people for these awards, and to actually win them show's how much we are pushing recovery within Ireland to the highest standards". NEW HEAVY VEHICLE ADDED TO FLEET Tue 18 September 2007 A new heavy recovery vehicle was added to the fleet this week in the shape of a Scania 8x4 fitted with a Boniface engineer Recoverer Trident System. The keys were handed over to Linda Marsden by Mike Boniface of Boniface engineer (pictured) at the A.V.R.O show which was set in the City-West hotel in Dublin. The new vehicle, which will operate from the Lurgan depot at junction 10 of the M1 is packed with extras. It has a heavy duty fully hydraulic under reach with a 30 tonne capacity. Sidewinder winching system and twin DP 50,000lb winches, all are fully remote control. The stainless steel body has the new deluxe boniface locker system and is finished off with a T style flyer. This is another major investment in recovery equipment by A1 Marsden and was brought on by a increase in calls for heavy recovery in mid-Ulster area and southern Ireland. For further information on this vehicle and heavy recovery from the Lurgan depot contact depot manager (Lurgan) declan@a1marsden.com LOCAL TALENT RECOGNISED AND REWARDED Thu 06 September 2007 Belfast Recovery Specialist wins Mondial UK Incentive Reward Programme Belfast Recovery specialist, A1 Marsden fought off tough competition to become one of 13 winners of Mondial UK's Incentive Reward Programme. Recognising and rewarding the hard work and commitment of the unsung heroes of the recovery industry, the Programme focuses on staff in the control centres, through to the operatives by the roadside. All winners attended a presentation at the European Tow Show, at the International Exhibition Centre, Telford, England on Thursday 28th June to claim their prize at the Mondial stand. The Programme is an illustration of Mondial's ongoing commitment to raising the bar in the industry. The Programme closed at the end of March, with A1 Marsden Recovery Specialist, claiming the top prize of £6,500. Each of Mondial's recovery operators were categorised from 1-5, depending on the volume of jobs conducted during the six month period. The judges reviewed all aspects of the service, including complaint ratio, ETA accuracies, communication, perfomance, presentation, customer comments and overall improvement. Robert James, technical services director of Mondial UK comments, "A1 Marsden is a very deserving winner, illustrating a clear focus on customer care at every level. We are delighted to be able to shine the spotlight on the men and women of the recovery industry and celebrate the quality of their work. "The standard was very high, so the winners should feel very proud of this prize. Mondial believes in motivating its recovery staff at every level, to ensure its customers receive a quality service when they need it most. The Incentive Reward Programme promotes best practice, which in turn benefits staff and customers, as well as setting the standard throughout the industry."